How (And Why) One CU Manages 2,400 Employee Groups.

HONOLULU -- A typical day for James Haid consists of contacting eight to 10 select employee groups (SEGs), putting on presentations for new employees at some of the bigger company SEGs, and making phone calls to small companies.

Haid has to maintain this frenetic pace just to keep up, because the business development manager for Hawaii USA Federal Credit Union oversees a staggering 2,400-plus SEGs.

"We have companies from 1,200 people down to one person," Haid told The Credit Union Journal. "And whether they have one person or 1,000, we want to give them value."

Hawaii USA FCU was founded in 1936- when the Hawaiian Islands were still a U.S. Territory-as one of three credit unions designated for the educational community. Known as Oahu Teachers CU No. 3, it …